INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed securely for your protection.
What is your shipping policy?
We offer fast and reliable shipping on all orders. Shipping costs and delivery times vary based on your location and the shipping method selected at checkout. Once your order is shipped, you will receive a confirmation email with tracking information.
Do you offer returns or exchanges?
Unfortunately, we have a no return policy, and all sales are final. We encourage you to review product descriptions and specifications carefully before purchasing. If you receive a defective or damaged item, please contact us within 7 days of delivery for assistance.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing tracking information. You can use this tracking number to monitor the status of your shipment on the carrier's website.
What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. Provide your order number and details about the issue, and we will work to resolve it as quickly as possible.
How can I contact customer service?
You can reach our customer service team by calling 516-993-3540 or emailing us at rabbilewis39@gmail.com. We are here to assist you and ensure you have a positive shopping experience!
INFORMATION ABOUT US